PRIMARY FUNCTION: This position supports the physical security technology-based systems and is responsible for ensuring the components of the security systems are functioning effectively. In addition, the position will work closely with cross-functional teams to ensure the proper operation of disparate physical security systems.

REPORTS TO: Physical Security Technology Engineer

SALARY SCHEDULE:Grade 12

WORK DAYS: 250

REQUIREMENTS:

• High school diploma or GED from an accredited institution

Preferred: Bachelor’s degree in Information Technology or related degree

1. Experience, Skill, and Certification: 

• Three + years of experience supporting hardware/software in an enterprise network environment.
• Working knowledge of physical security systems, including access control, CCTV, and intrusion detection.
• Knowledge of IP-based security platforms, including network infrastructure and TCP/IP protocols.
• Strong problem-solving and analytical skills, with the ability to identify and resolve complex technical issues.
• Ability to read and interpret technical manuals and provide documentation covering network hardware, software, and processes.
• Strong interpersonal communication skills - working well and getting along with various customers and other technical personnel.
• Knowledge of access control and data wiring standards.

Preferred:

• Strong understanding of security principles, including risk assessment and mitigation.
• Certifications by authorized manufacturers of physical security platforms such as S2 access control and Axis Communications.
• Experience installing category 5 data cabling and/or Wiegand access control cabling.

ESSENTIAL DUTIES:

1. Serves as Tier 2 technical support.
2. Provides remote and on-site troubleshooting and technical support for physical security systems, including cameras, audio solutions, software, and emergency controls.
3. Installs, configures, and troubleshoots physical security-based technology components.
4. Documents and maintains layouts and maps of security component locations.
5. Conducts regular inspections and testing of security system components to ensure they function properly.
6. Participates in physical security technology projects, including field rollouts of software, updates, and remote support.
7. Provides support on school intercom, paging, bell system, and site-based/district-wide emergency notification.
8. Works with technical personnel and other departments to ensure the proper support and maintenance of physical security systems.
9. Provides basic training to departments and schools on security systems.
10. Performs other duties as necessary for the effectiveness of the organization. 

TERMS OF EMPLOYMENT

Incumbents will be considered “at will.”  Appropriate pay will be determined based on the Grade 12 as determined by Human Resources and allowable experience. This is a 250 day position.

NON-ESSENTIAL RESPONSIBILITIES

A responsibility is considered to be “non-essential” (for the purposes of compliance with the Americans with Disabilities Act) if:

• it is shared between multiple incumbents in the job; or
• it could be performed by an employee in another job within the workgroup.

Note the responsibility number from the list in the “Duties and Responsibilities” section for those responsibilities that could be considered “non-essential” based on this definition.

PHYSICAL AND SENSORY DEMANDS

Most jobs in the District have physical and sensory demands that can be described by one of the two categories noted below. For jobs that require more physical or sensory effort, please list the requirements in this section. The category applicable for this position is listed below.

{X}OFFICE   Employees in this category are normally exposed to a typical environment. The employee has some control over the length of time sitting, standing, or ambulating. There are occasions that require the lifting or pulling of equipment or supplies, as well as bending, stooping, or stretching. There is frequent use of computers, telephone, and other standard office equipment, which includes reading, listening, writing, or speaking. There are few exceptional physical or sensory demands.

[  ] CLASSROOM    Employees in this category spend at least most of the workday in a typical classroom or related educational environment.  There will be prolonged periods of standing or walking, and there may be frequent bending, stooping, or stretching.  There are occasions that require the lifting or pulling of equipment or supplies.  Reading, listening, writing, and speaking are requirements.  There are few exceptional physical or sensory demands, but there may be occasions that require the lifting or restraint of a student. 

EXCEPTIONAL  PHYSICAL  OR  SENSORY  DEMANDS

(Check any that apply to this job and complete the required information.)

[  ]  Heavy lifting of up to ______ pounds

[  ]  Frequent climbing up to _______ feet, and/or working on building roofs.

[  ]  Exposure to heavy dust, dirt, chemical or paint fumes, or other airborne matter.

[  ]  Exposure to extreme heat, electric current, hazardous chemicals or other potential hazards.

[  ]  Sitting or standing for extended periods with no control over rest periods.

[  ]  Other:______________________________________________________

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